POSITION: SALES ASSOCIATE

The Sales Associate will be responsible for supporting sales efforts, lead management, and assisting with implementation. Duties will include managing customer relationships, facilitating sales and associated tasks within the sales department, and preparing product demonstrations. This role will be the “go-to” support person for a variety of sales related functions. The Sales Associate will need to develop new leads and prospects, while interacting with existing customers and Client Liaisons, to increase use of OptiMed’s products and/or services. The Sales Associate will work with customers to trend needs, purpose solutions and ensure a smooth client experience.

Primary responsibilities are:

• Understanding and promoting sales processes.
• Communicating new product and service opportunities, market developments, information, or feedback gathered through field activity (to appropriate sales management and company staff).
• Following-up on new leads and referrals resulting from field activity and market needs.
• Scheduling appointments and activities for sales staff.
• Supporting client efforts surrounding analysis or RFP’s (Requests For Proposals).
• Supporting events and coordination of in-person meetings with sales staff.
• Preparing a variety of status reports, including activity, closing stats, follow-ups, and achievement towards goals (objectives and key performance indicators).
• Preparing needed paperwork to activate and maintain contractual relationships.
• Establish and maintain current client and potential client relationships.
• Develop and implement sales activities as required for business needs.
• Coordinating sales efforts with marketing.
• Coordinating program training efforts among departments.
• Provide timely sales updates that focus on territory strengths, weaknesses and account specific opportunities and threats.
• Supporting the mission, vision, and values of OptiMed Health Partners.

Competencies:

• Is effective in a variety of communication styles.
• Can provide timely and accurate information.
• Is persistent in accomplishing objectives despite obstacles and setbacks.
• Understands different situations can call for different approaches, while reacting accordingly.
• Can prioritize work to meet commitments and organizational initiatives.
• Applies others’ diverse experiences, styles, background, and perspectives to obtain results.
• Can juggle multiple activities and utilize their knowledge of internal support and processes.
• Superb interpersonal skills, including the ability to quickly build rapport with both internal and external customers.
• Maintains a positive attitude despite adversity. Follows through on commitments and is direct and truthful.
• Shows a commitment to continuous improvement and excellence.
• Proficiency with Microsoft Office products, including Word, Excel, Outlook, and other platforms.

Supervisory Responsibilities:

This position has no direct reports and works cross-functionally with Manager, Client Services.

Minimum Qualifications:

Bachelor’s Degree in business, marketing, economics or related field and 1-3 years of experience in the PBM, Pharmacy Consulting, Health Plan, TPA or related industries. Strong interpersonal and communication skills, with the ability to develop and deliver presentations in many mediums (including remote and live speaking opportunities). Previous sales or sales training experience in healthcare, specialty pharmacy or insurance industry is preferred. This person will be required to maintain a professional appearance and provide a positive company image to the public. They will be expected to support project management and showcase cross-functional team collaboration skills, with a demonstrated ability to plan, drive results and achieve deadlines is key.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role will require occasional overnight travel, and weekend and/or evening work as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.