Role: Client Relationship Partner

Location: New Jersey/New York

Job Summary:

As a Client Relationship Executive specializing in existing accounts within the Banking and Financial sectors, you will play a pivotal role in managing and expanding relationships with our current clients . Your primary responsibilities will include:

Key Responsibilities:

• Relationship Management: Nurture and grow client relationships by understanding their evolving needs and providing tailored IT Contingent staffing and Statement of Work (SOW) services.
• Solution Presentation: Present relevant solutions for both Time & Materials (T&M) and deliverable-based positions/projects to address client requirements effectively.
• Client Relationship Management: Cultivate and strengthen relationships with existing clients who have ongoing IT staffing and SOW service needs.
• Client Needs Assessment: Continuously engage with clients to understand their changing IT staffing and project management requirements through regular discussions and consultations. Pre Sales.
• Service Presentation: Present the advantages of our IT staffing and SOW services and demonstrate how they align with the evolving needs and goals of existing clients.
• Customized Solutions: Collaborate with the client to develop customized staffing and SOW solutions that adapt to their changing requirements and project scopes.
• Market Awareness: Stay informed about industry trends, SOW best practices, and emerging technologies to provide ongoing guidance and insights to clients.
• Collaboration: Work closely with our IT staffing and SOW teams to ensure that services are delivered in alignment with the evolving needs and expectations of existing clients.
• Renewals and Expansion: Identify opportunities for renewals and upselling of services within the existing client base.
• Proposal Development: Prepare and present staffing proposals and SOW documents for renewals and expansions, negotiate terms, and finalize service agreements. Responding to RFP/ RFQ/RFI and submission of the same with commercials and resource loading
• Client Satisfaction: Ensure that our services consistently meet or exceed the expectations of existing clients and address any concerns or issues promptly.

Qualifications:

• Bachelor's degree in business, human resources, or a related field (preferred but not always required).
• Proven experience in IT staffing sales, SOW consulting, or a similar role, with a strong focus on account management.
• Strong knowledge of IT staffing, recruitment, and SOW concepts.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software and sales tools.
• Strong negotiation and closing skills.
• Ability to build and maintain long-term client relationships.
• Self-motivated with a proactive approach to client account management.