POSITION SUMMARY/RESPONSIBILITIES The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans. EDUCATION/EXPERIENCE High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills.