Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.
Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 12th year in a row! Bluestone also achieved Top Workplace USA 2021-2024! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.
Position Overview:
We are seeking a Patient Intake Associate for a temporary assignment to help support a project with our Clinical Operations team. The Temporary Patient Intake Associate will play a critical role in supporting the intake and administrative processes within the organization. This position is responsible for managing and entering patient information into the electronic medical record system accurately and efficiently, reviewing and updating patient demographics, and performing a variety of administrative tasks. The role also involves reviewing and interpreting Power of Attorney (POA) paperwork to ensure compliance and accuracy. The ideal candidate will be detail-oriented, organized, and able to maintain a high level of confidentiality while working in a fast-paced healthcare environment.
Schedule: Full-Time 40 hours/week. Anticipated duration of role 4-6 months.
Location: Remote (must be located in one of the Bluestone Markets - Minnesota, Wisconsin or Florida)
Pay: $17.00 - $22.00 per hour. Salary will be commensurate with experience.
Benefits: None as a temporary employee
Responsibilities:

• Gather and analyze a variety of documents including legal Health Care Power of Attorney documents. Provide accurate data entry into our electronic health record (EHR) systems and Portal platforms. Strictly adhere to regulatory compliance guidelines.
• Document management
• Administrative support
• Review and update patient demographics, including contact information and other required data.
• Maintain confidentiality and compliance with HIPAA regulations and other healthcare privacy standards.

• Medical terminology and/or healthcare experience preferred but not required
• Electronic Health Records (EHR) system experience preferred but not required
• Current student or recent graduate with an interest in healthcare or compliance
• Must be 18 years of age

• Computer proficiency including ability to navigate electronic medical records system, Google Business Suite, and equipment
• Proficient in Excel
• Extreme attention to detail, follow-through, and commitment to quality
• Detail oriented and accurate
• Collaborates effectively within team settings with clinical and non-clinical staff
• Ability to deal with change and ambiguity
• Knowledge of medical terminology and understanding of patient charts
• Understanding of the broad needs of healthcare information (data security, HIPAA, PHI, etc)
• Work independently and proactively to meet company goals and timelines with minimal direction/supervision
• Effective and professional written and verbal communication skills
• Computer proficient, 55+ WPM typing
• Skilled in identifying and resolving problems
• Demonstrated compatibility with Bluestone's purpose, core focus, and core values
• Demonstrated ability to read, write, speak, and understand the English language