Customer Account Specialist - Brookfield, WI

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  • National Guard Employment Network
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Job Summary
Location
Brookfield ,WI 53045
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
11 Jan 2025
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Job Description
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What we offer you:
An excellent salary based on years of experience, education, unique skills, performance, labor market conditions, and job location.
A comprehensive benefits package including medical insurance with a prescription plan, dental and vision insurance, life and ADD insurance, HSA, short and long-term disability coverage.
Additional benefits include cutting edge wellness programs, telemedicine, pet insurance, employee assistance programs, employee discounts, and more.
3 weeks of vacation plus 10 paid holidays, which you are encouraged to take.
A 401k retirement savings plan with a 6% employer matching program.
We invest in you with training, professional development opportunities, and tuition reimbursement, as needed.
Silgan has a culture of advancement and growth. This position has opportunities for promotion.
We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more.
There are opportunities to participate in local community outreach and volunteering.
What you'll do:
You are Silgan's voice to our customers, America's most respected brands.
Carefully listen to and acknowledge to customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships.
Work with Silgan's customers and our internal team to successfully identify current and future needs.
Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers.
You are the key point of contact, communicating effectively and proactively with internal and external customers for all matters.
Problem-solve order fulfillment concerns.
Organize, review, and report data.
Monitor customer accounts. Help our accounts payable and accounts receivable teams ensure payments are timely.
Additional Qualifications/Responsibilities
What you need to have:
Associate degree and 1 year of work experience or High School diploma and 2 plus years of experience. Experience should be related to customer service or inside sales position.
Effective communication, time management, and problem-solving skills.
Passion for teamwork and achieving common goals.
Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint.
Who we are:
America's largest metal food packaging producer.
A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
We are moving to Brookfield, WI next year!
This position is on-site, located in the office five days per week.