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Bilingual Customer Service Specialist Contract: North Chicago, Illinois, US
Salary Range: 20.00 - 23.00 | Per Hour
Job Code: 357324
End Date: 2025-02-06
Days Left: 28 days, 2 hours left
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Job Description: We are seeking a detail-oriented and customer-focused
Bilingual Customer Service Representative to join our team in an
on-site role . This position requires fluency in
French and English or
Spanish and English , both verbal and written.
Key Responsibilities: - Handle inbound and outbound customer calls, providing accurate and timely information.
- Utilize databases and complex computer applications (Windows, DOS, Mainframe) to retrieve and update customer or company information.
- Learn and follow detailed instructions while using multiple resources to address customer needs effectively.
- Demonstrate patience, tact, empathy, and problem-solving skills to ensure customer satisfaction.
- Organize and manage calls with speed, accuracy, and professionalism.
Qualifications: - Fluency in French and English or Spanish and English (verbal and written).
- 3-5 years of customer service experience.
- Proficiency in Excel and Word .
- Strong organizational skills and ability to work under minimal supervision.
- Familiarity with multiple operating environments is a plus.
Pay Range: $20/hr. - $23/hr.
Job Requirement - Customer Service
- Spanish/French
- Zendesk/Jira/Workday
- Documentation
- Data Entry
- 40WPM
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Vishnu Nair
-
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