Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike.
Camerican is seeking an efficient Customer Account Coordinator who will work under the supervision of a Sales Support Specialist in ensuring successful delivery of products to our customers.
Responsibilities include but not limited to:
- Process orders with accuracy and review accordingly
- Escalate order issues to Senior Support pertaining to pricing and/or inventory levels
- Monitor orders in conjunction with logistics department
- Help Senior Support with warehouse transfers
- Assist and keep track of customer samples
- Add ASNs in customer portal
- Fill out warehouse sheets for new items
- Handle Chargebacks with customer, Finance and create RMAs
- Systematically solve problems in order to find the most efficient solution
Skills & Qualifications: - 2 years' experience in sales support and/or customer service required
- Proficiency in Microsoft Office - strong Excel skills a must
- Ability to prioritize tasks to ensure timely completion and deadlines are met
- Excellent verbal and written communication skills
- Ability to work independently, yet also be a team player
- Positive attitude and strong work ethic
Our Benefits We care about your total well-being and will support you with the following, subject to your location and role.
- Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts
- Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
- Happiness:
- Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program
- Work-Life Balance: Paid-time off, parental leave, flexible work schedules (subject to your location and role)
- Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events
The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact