Why You Want to Work Here:
Be part of a highly successful and innovative commercial real estate team known for exceptional customer service, sustainability efforts, and a supportive workplace culture. Enjoy a rewarding career with benefits that prioritize your well-being, foster connections, and celebrate your hard work.
Responsibilities of the Property Administrator:
- Review and summarize new leases and amendments; set up and maintain lease records in property management software
- Create and organize lease files, ensuring all documentation is accurate and complete
- Record daily cash receipts and follow established procedures for rent collection, including handling late fees, legal actions, and evictions
- Draft tenant communications, such as payment notices, special billings, and updates to payment instructions
- Collaborate with Property Managers to investigate and resolve tenant account discrepancies
- Reconcile tenant accounts and handle security deposit refunds upon lease expiration
- Prepare annual reconciliations for Common Area Maintenance and Real Estate Taxes; manage billing adjustments in the system
- Update recurring charges, including CPI adjustments, and prorate charges as needed
- Meet monthly with Property Managers to streamline accounts receivable and insurance tracking
- Respond to tenant and internal inquiries within 24 hours
Qualifications of the Property Administrator:
- Bachelor’s degree preferred but not required
- Proficient in Microsoft Office, especially Word and Excel
- Experience with collections and/or accounting principles
- Strong verbal and written communication skills
- Background in customer service is a plus
- Detail-oriented, highly organized, and proactive