JOOLA is looking for a highly motivated and detail-oriented Product Analyst to join our Product team. This role is responsible for supporting our product line managers by assisting in the lifecycle of products, from ideation to launch, ensuring alignment with customer needs and business goals.

The role also involves distilling insights to guide product development, optimize user experience, and support strategic decision-making. This is an excellent opportunity for individuals eager to grow their career in product management as it will include working closely with product managers, engineers, designers, and other stakeholders to ensure product success.

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Responsibilities:

Collaboration and Strategy:

• Collaborate with cross-functional teams, including design, engineering, and marketing, to execute product initiatives
• Assist in defining product requirements
• Partner with Product Managers to define product goals, success metrics, and priorities
• Work with factories and vendors to develop products
• Provide data-driven recommendations to guide product roadmap decisions and support the product roadmap by prioritizing features and tasks based on business and user impact
• Facilitate communication between stakeholders to ensure timely delivery of projects

Data Analysis and Reporting:

• Monitor and analyze product performance metrics to identify areas for improvement
• Build dashboards, reports, and visualizations to monitor KPIs and provide actionable insights

Market and User Research:

• Conduct market research and competitive analysis to identify trends and opportunities
• Collaborate with research/data team to understand customer needs and pain points
• Use customer feedback and survey data to propose product enhancements

Tools and Technologies:

• Utilize tools Centric to enter and manage product information
• Use Monday.com to manage project and production timelines
• Be comfortable using Netsuite (ERP) to pull data and read reports

Qualifications:

Education:

• Bachelor’s degree in Business, Operations, Engineering, or a related field

Experience:

• Prior experience or internship in product management, business analysis, or a related role
• Knowledge of pickleball a plus

Skills:

• Strong analytical and problem-solving skills
• Excellent written and communication skills
• Ability to manage multiple tasks and prioritize effectively in fast-paced environment
• Knowledge of product management lifecycle
• Proficiency in Microsoft Suite – Word, Excel, and Outlook, etc.

Key Competencies:

• Detail-oriented
• Strategic thinking with a focus on business impact
• Ability to work in a fast-paced, cross-functional team environment
• Curiosity and a willingness to learn new tools and techniques