Guest Service Agent

job
  • Crestview Management, LLC
Job Summary
Location
Savannah ,GA 31441
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Jan 2025
Share
Job Description
Guest Service Agent
Job Description
The Marriott Savannah Riverfront is currently interviewing for Guest Service Agents. A Guest Service Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Guest Service Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
  • Greet guests and check them in and out of the hotel.
  • Answer phone calls and respond to guest inquiries.
  • Handle guest requests and concerns in a timely and professional manner.
  • Provide information about the hotel and its amenities.
  • Assist with room reservations and changes.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in Microsoft Office and hotel reservation software
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and organizational skills

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.
Other Smiliar Jobs
 
  • Conshohocken, PA
  • 17 Hours ago
  • Lahaina, HI
  • 11 Days ago
  • Boston, MA
  • 3 Days ago
  • Renton, WA
  • 18 Hours ago
  • Waukegan, IL
  • 18 Hours ago
  • Charlotte, NC
  • 18 Hours ago
  • Dallas, TX
  • 18 Hours ago
  • Seattle, WA
  • 18 Hours ago
  • Fort Smith, AR
  • 18 Hours ago
  • Boston, MA
  • 18 Hours ago
  • Kansas City, KS
  • 18 Hours ago
  • Moosic, PA
  • 18 Hours ago
  • Norman, OK
  • 18 Hours ago
  • Phoenix, AZ
  • 18 Hours ago
  • San Antonio, TX
  • 18 Hours ago