Trinsic Care Coordinator Supervisor at Intermountain Health in Boise, Idaho, United States Job Description Job Description: The Care Coordination Supervisor leads a non-clinical, customer service and patient-focused team that works remotely and offers key services to customers and patients through standard processes, analytics, and feedback used to improve experience, stewardship, and quality metrics. Position Details: This role is salaried, not hourly and is expected to support a portfolio of 20 care coordinators during their traditional workday. Supervisors are expected to be available for support to their team between the hours of 7am-6pm which are the general work hours of their team. This is a remote position supporting a fully remote team. On an infrequent, as needed basis, in person rounding or meetings may be required. Collaboration meetings with practices will be held either remotely or in person every six weeks or as needed. Minimum Qualifications: - Two years of experience in healthcare - Experience as a supervisor and/or trainer - Excellent written and verbal communication skills - Strong interpersonal skills, detail oriented, and has solid problem-solving abilities - Functions well in a remote team environment - Comfortable with training and coaching a remote workforce - Extremely customer service oriented - Strong computer skills, including knowledge of MS Word, Excel, PowerPoint, and other applicable systems. - Strong knowledge of Electronic Medical Records. Preferred Qualifications: - In depth knowledge of health care departments and value-based care programs - Professional experience in process improvement and development Learn more about Trinsic Physical Requirements: Anticipated job posting close date: 09/13/2024 Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $22.67 - $38.98 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (, and for our Colorado, Montana, and Kansas based caregivers (To view full details and how to apply, please login or create a Job Seeker account