summary Manufacturing company in Carlsbad is seeking for a skilled Customer Service Rep to join their growing team! Monday-Friday 8am-5pm Onsite/Full time $22-$24/hr. DOE Performance to hire This position supports the customer service department handling customer and distributor inquiries, order placement, works with the warehouse and shipping department to ensure customers receive their orders in a timely manner. Process orders that come through system and direct orders Communicate order status by email and phone Answer incoming telephone calls Provide shipment details to shipping department Monitor customer service inbox and respond to emails Monitor Open Order Report Track shipments; provide updates Provides order or quote information to sales team Requirements: Minimum 1 year customer service experience. Strong verbal and communication skills. Highly proficient in use of MS Office, Word and Excel. required-skills: required-experience: 2+ years