Guest Service Agent

job
  • Remington
Job Summary
Location
Philadelphia ,PA 19117
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Jan 2025
Share
Job Description
What you will be doing
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
What we are looking for
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Other Smiliar Jobs
 
Executive Chef
  • Palm Springs, CA
  • 1 Days ago
Executive Chef
  • Boston, MA
  • 1 Days ago
Night Auditor (Part-Time) - DoubleTree Austin Arboretum
  • Austin, TX
  • 4 Hours ago
Part-Time Night Auditor/FD Agent
  • Milwaukee, WI
  • 8 Days ago
Night Auditor (Part-Time) - DoubleTree Austin University
  • Austin, TX
  • 4 Days ago
Guest Service Agent - DoubleTree by Hilton Syracuse
  • East Syracuse, NY
  • 4 Days ago