Job Overview:

We are seeking an Order Entry Admin who will handle quoting and customer inquiries regarding both lubricated and non-lubricated plug valves. This role involves quick response times to inquiries received via phone and email, ensuring customer satisfaction and loyalty. The Order Entry Admin also prepares formal quotes when needed, particularly for technical or largescale inquiries, and collaborates with team members for guidance on novel situations.

Key Responsibilities:

+ Process orders for lubricated and non-lubricated plug valves, including creating sales orders and pick slips.

+ Review customer specifications to ensure valves meet requirements and propose alternatives as needed.

+ Cross-reference competitor valves.

+ Monitor large project shipments for timely delivery.

+ Track commissions for consignment orders.

+ Package and ship materials for emergency situations.

+ Enter new customer information and assign commissions to correct representatives.

+ Invoice daily shipments.

+ Process UPS shipments for representatives and customers.

+ Maintain and update delivery log.

+ Manage return of goods authorizations.

+ Address queries from the shipping and accounting departments.

+ Assist team members with any questions.

+ Host customers visiting the facility.

+ Conduct field assessments on leaking valves and propose solutions.

Qualifications:

+ 2+ years of administrative experience, preferably in a manufacturing environment

+ Experience with purchase orders and order entry.

+ Basic customer service skills via phone and email.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.