Company Description Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team!
Job Description Duties: - Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules
- Hiring firing and performance evaluations of front desk staff
- Supervising and training all aspects of the patient registration process including verifying insurances
- Executing and maintaining all Admin duties in ATHENA
- Supervising and training of Insurance Prior Authorization process
- Supervising Patient billing process through RCM
- Maintain strict patient and physician confidentiality
- Reporting to Practice Manager
Qualifications - Experienced in leading a team
- Ability to multitask
- Superb customer service skills
- Team Player
- Patient
- Computer Skills
- EMR Experience
- Attention to detail
- Punctuality
- Professional presence
Additional Information Job Type: - Full-time
- Monday - Friday 8:00 am-5:00 pm
- Must be willing to go to both offices in Quincy and Plymouth
Experience: - Front Desk Operations and Scheduling Optimization
- 2+ years' experience as a Lead or Supervisor
- Experience utilizing EMR is required
Education: - Associates Degree preferred