Overview:

Where Better Careers Begin!
Massage Envy Memphis Metro District Office 1550 Bonnie Lane Suite 103 Cordova, TN 38016

Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

We are looking for individuals with great customer service and amazing phone etiqueete. Our call center representatives will be responsible for providing information about products and services, booking appointments, responding to customer complaints, and any other tasks assigned by the call center manager.

Perks & Pay:

• Base pay of $13.00 an hour plus bonuses
  
• Employer-paid healthcare including medical, dental and vision plans
• Paid time off for full time employees
• Employee Assistance Program
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support the locations by scheduling services, answering phone calls, responding to emails, and addressing customer questions
• Help grow and retain a client base through phone and email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you!

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.