Job Description:

• Answers all incoming calls through a multi-line call directory, takes and relays messages, answer questions and direct calls to the appropriate person.
• Greets clients, visitors and partners, determines their needs and directs them to the appropriate person/waiting area/room.
• Handles client and partner meeting reservations, via Microsoft Excel, Outlook and Teams for approximately 20 employees.
• Greets clients and partners conducting business with their assigned area and directs them to the appropriate person.
• Interacts continuously with all clients.
• Maintain daily events electronically through Microsoft Excel, Outlook and Teams.
• Maintenance of multiple meeting rooms to include, as needed, set up and tear down of daily beverage service station.
• Must be able to lift full carafes of water and coffee onto a hand cart and pushcart containing several of these items to the various meeting rooms.
• Maintenance of Reception area to keep it clean and neat
• Assisting with special projects as assigned by manager.
• Issuing of visitor passes and parking validation
• Handles incoming mail and packages for the bank including sorting, researching and emailing partners.
• Performs various administrative duties such as preparing documents or reports.

Qualifications

• 1-3 years prior experience in an office receptionist/administrative assistant position.
• Experience in banking, lending or trust is preferred
• Proficient in Microsoft office programs including Word, Powerpoint and Excel.
• Proficient in Microsoft Outlook preferred but not required.
• Ability to operate a multi-line call directory system
• Strong verbal and written communication skills
• Strong interpersonal and teamwork skills
• Possess strong customer service principles and practices
• Possess strong understanding of administrative and clerical procedures
• Possess strong knowledge of computers and relevant software applications
• Strong time management skills
• Solid attention to detail and ability to handle shifting priorities while meeting deadlines
• Strong personal resourcefulness
• Possess flexibility and capability to adapt to new procedures and be receptive to change
• Ability to work in a multi-team environment
• Hours: 8:30am - 5:00pm Eastern

Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.