Role: Network Engineer

Location: Vancouver BC, Canada – Onsite

Full Time

Job Description

Position Summary:

The Network Engineer will be part of a team responsible for maintaining Campus and Wide

Area Network services in a 24/7, mission-critical enterprise environment and delivering

information technology solutions, services, and infrastructure to EA’s game studios

worldwide. This level 3 role in the Network Operations team focuses on proactive

performance and capacity management, problem management, and escalation support.

You will analyze processes and workflows within the existing infrastructure and network

services lifecycle, including the delivery for internal and external customers, looking for

ways to improve, automate, and simplify it.

Job Overview:

• Participate in supporting and configuring the company’s network environment,

including switches, routers, load balancers, wireless, firewalls, WAN

accelerators, and other hardware.

• Make recommendations and provide daily operational maintenance of existing

network infrastructure (mainly Cisco and Palo Alto)

• Planning and execution of changes, assessing and mitigating risks, and

following IT change control best practices for predictable results

• Provide highest level operational support, triage, break/fix, and incident

resolution, including response to escalations, proactively notifying customers of

network issues, and assessing and communicating business impact.

• Participate and collaborate in various information technology projects

• Improve metrics collection on network devices and expand monitoring of

network devices

• Use of network tools for administration, maintenance, automation, and

visualization/reporting

• Prepare and maintain up-to-date documentation for internal and external

customers detailing the configuration of deployed solutions

• Demonstrate sound judgment in solving problems as well as identifying

problems in advance, and proposing solutions and technology guidance to solve

business problems and improve existing network

Core Skills:

1. Routing Protocols : Expertise in BGP, OSPF, and other dynamic routing protocols.
2. VPN : Experience with various VPN technologies and configurations.
3. NAT Security : Knowledge of Network Address Translation and related security practices.
4. Palo Alto Firewall : Hands-on experience with Palo Alto firewalls.
5. Nexus Switching : Proficiency with Cisco Nexus switches.
6. Switching Protocols : Understanding of VLANs, STP, and other switching protocols.
7. Wireless : Experience with wireless network technologies.
8. Cisco ISE : Familiarity with Cisco Identity Services Engine.
9. Cloud : Knowledge of cloud platforms like AWS, Azure, and Google Cloud.

Additional Skills:

1. ASA Firewall or Palo Alto firewalls : either Experience with Cisco ASA firewalls or Palo Alto firewalls.

Scripting : Ability to automate tasks using scripting languages (e.g., Pytho, Bash).

Requirements:

• To be a true engineer, you must possess strong analytical and problem-solving

skills.

• Be passionate about network technology and demonstrate awareness of

industry trends/direction.

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent

• Minimum Professional level certification - Cisco CCNP or equivalent certification

Network Engineering skills:

• Minimum of 5 years experience provisioning and troubleshooting of LAN/WAN

connectivity technologies, hands-on experience with routers, switches, firewalls

• Proven expertise in network and infrastructure principles and general network

management best practices.

• Good understanding of different vendor cloud platforms. AWS, Azure, Google

Cloud Platform

• Proven experience with network services and dynamic routing (BGP, OSPF,

TCP/IP, VRF, QoS, HSRP, IPSLA, IPSec, SNMP, RADIUS, TACACS…)

• Familiar with Networking Monitoring and Management Tools

• Ability and desire to learn independently as well as in a team

• Ability to manage time well and meet multiple deadlines

• Excellent writing and communication skills

• Strong technical and problem-resolution skills

• Ability to work under pressure

• Ability to travel to other locations as required