The Opportunity:

Our client, a thriving dental practice located in Hamilton, ON is dedicated to delivering exceptional patient care and creating a welcoming environment for their team and community. As they continue to grow, they are seeking an energetic and driven individual to join the team as a Office Manager .

What You'll Be Doing:

• Oversee daily office operations alongside the Office Manager, ensuring smooth and efficient scheduling, patient flow, and staff coordination.
• Help lead the team, providing training, support, and motivation to ensure high performance and patient satisfaction.
• Assist in treatment coordination by helping schedule appointments, following up on patient needs, and communicating treatment plans.
• Improve office systems by identifying areas for increased efficiency, productivity, and patient experience.
• Manage patient relationships, addressing any concerns or feedback with a proactive, positive approach.
• Ensure a high standard of patient care and office organization, maintaining a clean, professional, and welcoming environment.
• Assist in day-to-day administrative tasks, including billing, insurance verification, inventory management, and more.

What You'll Need to Be Successful:

• 2+ years of experience in a dental office management role (e.g., Office Manager, Treatment Coordinator, or similar position).
• Leadership abilities: You’re a natural leader who thrives in managing people, guiding a team, and motivating others to reach their full potential.
• Organizational skills: You can juggle multiple tasks, manage patient schedules, and ensure the office runs smoothly without missing a beat.
• Proactive mindset: You anticipate needs, solve problems on the fly, and think creatively to improve systems and patient care.
• Excellent communication skills: You build rapport easily with patients and staff.
• Tech-savvy: You’re comfortable using dental software and are quick to adapt to new technologies.
• A positive, energetic attitude: You bring enthusiasm and a can-do attitude to everything you do. You motivate and inspire those around you!