It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. Our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision is to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values are, Belonging, Collaboration, Responsibility, Passion, Over Achievement, and Innovation.

The Position:

We are currently seeking a Digital Merchandising Specialist. We are seeking a detail-oriented and experienced Digital Merchandising Specialist to manage the digital merchandising and content management of our online platforms. The ideal candidate will have a strong background in Adobe Experience Manager (AEM) or other Content Management Systems platforms, Adobe Target along with front-end development skills in HTML, CSS, and JavaScript. This role involves collaborating with cross-functional teams to optimize online product presentations, enhance user experiences, and drive sales through effective merchandising strategies.

What you’re responsible for:

• Content Management: Manage and update website content, including product pages, banners, and promotional assets, ensuring consistency and alignment with brand standards.
• Digital Merchandising: Implement merchandising strategies to maximize product visibility and sales through effective use of sorting rules, filters, and other on-site functionalities.
• Campaign Execution: Collaborate with marketing and sales teams to execute online campaigns, ensuring timely and accurate updates to product launches, sales, and promotions.
• A/B Testing: Conduct A/B testing and other optimization techniques to improve conversion rates and overall user experience.
• SEO Optimization: Ensure all content is optimized for search engines by applying basic SEO principles, ensuring metadata and product descriptions are in line with SEO best practices.
• Collaboration: Work closely with creative, marketing, and technical teams to align strategy and ensure the timely delivery of content and campaigns.
• Front-End Development: Utilize your knowledge of HTML, CSS, and JavaScript JQuery to develop site layout and ensure seamless user experience across devices.
• Troubleshooting: Identify and troubleshoot technical issues related to website functionality and performance, working with the development team as necessary.
• Analytics: Monitor website performance, user behavior, and key merchandising KPIs, using data to inform merchandising decisions and adjustments.

To join our team:

• Experience with eCommerce platforms such as Adobe Experience Manager and Adobe Target, Magento, Commerce Tools.
• Experience with A/B testing tools , Adobe Target, AB-Tasty, Tealium, Optimizely, Content Square.
• Familiarity with agile project management methodologies.
• Knowledge of UX/UI principles.
• 3+ years of hands-on experience with Adobe Experience Manager (AEM) or similar content management systems (CMS) and Adobe Target.
• Front-End Skills: Proficiency in developing UI with HTML5, CSS3, JavaScript, JQuery for making front-end adjustments as needed with responsive mobile web design.
• Digital Merchandising: Proven experience in digital merchandising, with knowledge of eCommerce platforms.
• Analytical Mindset: Strong analytical skills, with experience using web analytics tools (e.g., Adobe Analytics, Google Analytics, to measure and optimize performance.
• Problem-Solving: Ability to troubleshoot issues and provide timely solutions.
• Collaboration: Excellent communication and collaboration skills, with the ability to work cross-functionally.
• Attention to Detail: High level of attention to detail, ensuring accuracy in content updates and product listings.

What we offer:

• A competitive base salary plus bonus and other perks
• Vacation plus additional flex days
• Comprehensive benefits
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• A supportive workplace culture and work environment

If this sounds like you and you’re excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.