Service Support Specialist-OneSource

job
  • Pyramid Consulting, Inc
Job Summary
Location
San Francisco ,CA 94199
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Jan 2025
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Job Description

Immediate need for a talented Service Support Specialist-OneSource. This is a 03+months contract opportunity with long-term potential and is located in San Francisco, CA (Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID: 25-55398

Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:


  • Coordinate the delivery and installation of Client purchased instruments with the Original Equipment Manufacturer (OEM) at local and remote Client sites.
  • Coordinate the transportation of instruments to the Client lab site, including safe de-crating to prevent instrument damage.
  • Updates data records to ensure complete and accurate visibility to instrument delivery and installation data.
  • Collaborate with Client Client Asset Stewards to ensure accurate instrument tagging.
  • Coordinate the removal as well as transfer of assets to and from Client sites.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
  • May be required to travel to other client sites for training and meetings Interaction level with Management/Team Members: Daily


Key Requirements and Technology Experience:


  • Key skills; Customer Service/Support
  • Laboratories
  • Reporting
  • Associates degree OR
  • High School Diploma or equivalent with 2+ years of experience in Inventory Management
  • Ability to travel as needed
  • Strong data analytics and reporting skills
  • Project Management experience
  • Demonstrated experience and proficiency in use of SAP systems and MS Office Suite.
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations.
  • Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.


Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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