Tyto Athene is seeking an experienced Telecommunications Technician to support our customer in West Mifflin, PA

Responsibilities:

• Capable of performing PBX and cabling troubleshooting.
• Day-to-day moves, adds and changes of telephones.
• Ability to work in a team environment.
• Experienced in assessing user needs, translating those needs to identify the nature of the trouble and applying skills to rectify the issue.
• Demonstrates general knowledge and proficiency with computing and/or telecommunications technologies.
• Install, maintain, and support voice and data end points, circuits, and telecommunications’ systems. Responsible for performing telephone activities in telecommunication distribution rooms and user areas.
• Install operating station equipment (telephones, etc.) at the end user’s location.
• Install distribution frame patches and disconnects in telecommunication distribution rooms.
• Test and verify telephone cable connections. Repair or replace faulty cables and connectors.

Required:

• Minimum 3 years’ experience in advance troubleshooting and system maintenance of a PBX.
• Possess computer skills with Microsoft products such as Outlook, etc.
• Working knowledge of routers and switches is preferred.
• Working knowledge of telephony, UC, VoIP and SIP.
• Ability to successfully handle multiple priorities simultaneously is required.
• Must be a US citizen.
• Ability to work flexible/extended hours to include on call rotation is required.
• Must have the ability to lift up to 50 pounds if required.
• A valid driver’s license is required.
• Current Secret or higher security clearance.

Desired:

• Experience with the US Federal Government.
• Experience with the Avaya Communication Manager and NEC PBX platforms is a plus.

Location: West Mifflin, PA (Pittsburgh Area)

Clearance: Top Secret Clearance Required