Responsibilities:

• Support planning and coordination of a program and its activities.
• Ensure implementation of policies and practices.
• Maintain budget and track expenditures/transactions.
• Manage communications through media relations, social media etc.
• Help build positive relations within the team and external parties.
• Schedule and organize meetings/events and maintain agenda.
• Ensure technology is used correctly for all operations (video conferencing, presentations etc.).
• Prepare paperwork and order material.
• Keep updated records and create reports or proposals.
• Support growth and program development.
• Level II Intermediate level resource with significant experience.

Skills Required:

• Minimum 4 to 8 years of experience in a technical program manager role.
• Experience in Fraud & Risk domain is a must.
• Experience working with Fraud & Risk or Trust teams is a must. Must have worked along with engineering and machine learning teams.
• Core technical program management skills:
• Requirements detailing
• Project management
• Stakeholder management (Ability to work with cross functional teams like business, operations, engineering, machine learning, analytics etc.).
• Ability to understand technical architecture.
• Ability to create end to end business process flow diagrams.