Are you an individual looking to make a meaningful impact in the mental health field? SK Lifestyle Psychiatry™ is seeking to hire a motivated, compassionate and caring individual that can join our team and fulfill the role of an Medical Administrative Assistant/Office Receptionist. This is a hybrid opportunity, combining in-person work at our Brickell office with remote responsibilities.

About Us

SK Lifestyle Psychiatry™ is a concierge private practice offering mental health services in three locations: Short Hills, NJ, Tampa and Miami, FL. Our staff is dedicated to ensuring patients receive exceptional care. SK Lifestyle Psychiatry™ accepts both commercial health insurance plans, as well as private pay individuals. We are looking to add a team member that is receptive, eager to learn and is ambitious to grow into managerial/upper administrative role.

Responsibilities

• Answering phone calls, responding to messages, emails, and faxes promptly during business hours.
• Scheduling new and follow-up patient appointments.
• Sending out intake questionnaires and obtaining required documents.
• Addressing routine insurance-related inquiries from patients or potential patients.
• Performing prior authorizations and assisting with pharmacy-related inquiries as directed/required.
• Collaborating with the CEO, President, and other staff to provide high-quality front desk services.
• Participating in performance improvement initiatives, such as team meetings.
• Adhering to legal requirements, clinic policies, medical staff bylaws, and regulatory guidelines.

Qualifications

• A positive, professional and friendly demeanor, with a commitment to providing exceptional patient care.
• At least two years experience in an administrative or receptionist role in healthcare, preferably in the mental health field.
• A strong ability to understand, interpret and execute directives from that facilitate smooth workflow.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills; maintaining clear and open communication with team.
• Proficiency with software technologies, such as Word, Excel, Adobe, Electronic Medical Records, and HIPAA compliant platform.
• Knowledge and experience with HIPAA compliance and healthcare regulations.

Why Join Us?

• Collaborative and supportive work environment that fosters growth; grow as we grow!
• Flexible hours with a mix of in-office and remote work.
• Potential to transition into a full-time role.
• Opportunity to advance into an upper administrative role.
• Working with a team that is making a meaningful impact in the mental health field.