Customer Support Representative

job
  • Zen Payments
Job Summary
Location
Provo ,UT 84605
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
23 Jan 2025
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Job Description

Company Description


Zen Payments specializes in payment processing for e-commerce and high-risk businesses. Our mission is to bring transparency, honesty, and flexibility to the credit card processing industry. We have been in business since 2017, and we are currently growing fast. We are looking for team members who want to be a part of something bigger and grow with a young company.


Responsibilities


As a Customer Support Representative, you will be handling support for our new and existing merchants. You will take inbound calls to resolve issues our merchants are having with their ability to take payments for their business. You will act as a liaison between our banks and our customers assisting in making sure businesses can effortlessly process payments.


Qualifications


Customer service/support experience is a big plus! We are looking for someone who wants to learn and grow with a young company. This is an entry-level position where we will give you all of the training and tools necessary to excel.


Benefits / Compensation


$45,000 - $50,000 OTE

$250 signing bonus

Commission / Bonus opportunities

Medical Insurance

Dental/Vision Insurance

Company Matched 401k

Generous PTO

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