Title: Cloud Engineer

Location: Lansing, MI ( Hybrid )

Contract 12 Months+

Rate; $85 on W2

Top Skill & Years of Experience Required:

• Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) (5+ years of experience preferred)

• NICE CXOne Studio experience (3+ years of experience preferred)

• Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python (4+ years of experience preferred)

• Ability to develop, maintain, and troubleshoot webservice API calls (5+ years of experience preferred)