Job Description:

Key responsibilities Include but are not limited to:

• PO Management - effectively handling and resolving PO revisions including FOB errors, diverts, surcharges, cancelations, quantity changes, minimums, lead-time issues & buy-ready issues and supporting factory PO acceptance.
• Finance Support - Resolving FOB / cost discrepancies, processing factory debit / credit notes, and supporting the factory payment process.
• Factory Operations Support - providing support for day-to-day factory questions and concerns including assisting with value-added services (VAS), labeling & packaging and samples issues.
• DEC Support - Provide backing support for other DEC analysts and Sr. Analysts as needed.

• We are looking for a Delivery Operations Analyst to join our Delivery Excellence (DEC) team in Apparel / Accessories manufacturing organization, working with client’s factories based in the Americas.
• The role supports factory on-time delivery performance and standard processes/operations between regional factory partners and client’s buying entities (Geos).
• We're looking for a digitally forward analyst with attention to process details, proven relationship-building skills, and sensitivity for time-bound / timeline-driven work.
• Preferred background includes business data analytics, planning, marketplace operations, manufacturing, logistics, finance, or distribution. Prior experience with internal client’s systems (SAP & client’s Connect) & reporting strongly preferred but not required.
• The ideal candidate thrives in a fast-paced environment, is comfortable with ambiguity and excels at process adherence, enforcement, and improvement.
• In this role, it is important to make rapid critical decisions, communicate complex things simply, timely, and effectively, and to be a highly reliable partner to internal & external stakeholders.
• The role will work and build key partnerships with our factories' order management, production planning, and customer service teams. It will also work closely with a wide range of client’s functional teams including Finance, Logistics, Global & Geo Supply Inventory Planning, Purchasing, Marketplace Operations, and regional and global DEC partners.