Premier Disability Services, LLC, an Internet Brand company, is a full-service Social Security Disability advocacy firm. We assist clients at every stage of the Social Security Disability application process, whether they are first-time applicants, have been denied, or are preparing for a hearing, across all 50 states. Our dedicated services have successfully supported over 100,000 individuals in filing their applications.

We are seeking qualified entry-level Application Specialists to join our team! In this role, you will assist claimants in completing their Social Security Disability applications by gathering necessary information during phone calls.

Responsibilities:

• Complete the online application for the claimant.
• Ask a series of personal and medical questions.
• Navigate multiple systems to complete the process.
• Demonstrate empathy, compassion, and patience.
• Maintain confidentiality of sensitive information.
• Meet productivity and quality goals.
• Utilize call management software to answer calls and adhere to the specified schedule and breaks.

Key Details of the Position:

• Position: Full-time, Onsite (Monday through Friday - No Weekends!)
• Location: Brooklyn Park, MN
• Starting Pay: $14.50 - $18.00 per hour, with the potential to earn an additional $750/month based on performance. You can earn up to $21/hour within the first six months.
• Benefits: Comprehensive package including medical, dental, and vision coverage, PTO and Paid Holidays. We also offer a subsidized lunch program in our cafeteria.
• Growth Opportunities: Plenty of chances to advance within the company!

Qualifications:

• Previous experience in a call center or similar environment is preferred.
• At least one year of Customer Service experience that involves direct interaction with customers daily
• Excellent written and verbal communication skills.
• Typing speed of 50 WPM
• Must be patient and inclined to help others.
• Strong attention to detail.
• Ability to achieve high productivity and quality standards.
• Proficient in Windows OS, Internet, and associated software.
• Bilingual (English/Spanish) is a plus.