Sales and Logistics Coordinator

About Us:

Society Awards is the premier designer and manufacturer of high-end custom awards. Our clients include some of the most prestigious awards in the world, including the Emmys, Golden Globes, MTV Awards, YouTube Awards, BET Awards, The Voice Award, and Billboard Awards. We also work with Fortune 500 corporations, world-renowned artists like Jeff Koons and David Yurman, and nonprofits working to change the world. From concept to craftsmanship, and packaging to logistics, we deliver luxury service and unmatched expertise. When you work with Society Awards, you’re working with the very best.

Role Description:

We are seeking a Sales and Logistics Coordinator to support our sales team and ensure the seamless delivery of our luxury products to clients globally. The ideal candidate will be responsible for calculating shipping estimates, managing delivery exceptions, coordinating with various departments, and providing top-tier customer service to clients and recipients. You will be responsible for the deliveries to televised events and VIPs all over the world.

Responsibilities:

• Shipping Estimates: Collaborate with the sales team to determine accurate shipping estimates for domestic and international clients. Utilize company databases and carrier estimating tools to provide timely and precise shipping costs and delivery timelines.
• Delivery Management: Monitor and supervise worldwide delivery exceptions, proactively addressing any issues that arise, and communicate with carriers to provide necessary information for customs clearance and expedite deliveries.
• Interdepartmental Coordination: Work closely with the production team to retrieve essential information and documentation needed for shipments. Ensure clear communication between sales, production, and logistics to facilitate efficient order fulfillment.
• Client and Recipient Communication: Engage directly with clients and recipients to inform them of shipping details and their responsibilities for receiving deliveries. Provide exceptional customer service by addressing inquiries and resolving concerns related to shipments.
• Customs and Compliance: Prepare and submit required documentation to customs agencies and carriers. Stay updated on international shipping regulations to ensure compliance and smooth customs clearance.

What Makes You Great for This Role:

• You take pride in your high level of organization and your ability to demonstrate a meticulous attention to detail – Nothing feels better than getting things done the right way.
• You sleep better at night knowing that you have completed tasks and projects productively and with accuracy
• You are disciplined and intentional; consistently following through with sustained effort and resilient if you face challenges or setbacks.
• You have a strong work ethic and work effectively both independently and as part of a team
• You work well under pressure and eat tight deadlines for breakfast
• You are an agile thinker and quick learner - you are able to connect the dots, process information quickly, and have a strong desire for growth and self-improvement

Required Qualifications:

• Bachelor’s Degree
• 2+ years of experience in logistics, shipping coordination, or a related role.
• Experience with international shipping and customs procedures is highly preferred.
• Proficiency with shipping software and carrier estimating tools.
• Must be proficient in the use of PC, Excel, Microsoft Office 365 Suite
• Strong organizational skills with keen attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and manage multiple shipments simultaneously.
• Problem-solving mindset with the ability to proactively address and resolve issues.
• Customer-focused with a commitment to providing exceptional service.
• Collaborative team player who can work effectively across departments.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

Salary: $45,000 - $55,000; dependent on experience, location and fit for the role

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid Time Off (15 Days)
• Holidays Off
• Parental leave
• Vision insurance
• Summer Fridays
• Hybrid Workplace