Job Title: Operation Support Assistant

Location: Englewood Cliffs, NJ

Job Type: Full-Time, Regular

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM OR 8:30 AM – 5:30 PM

About the Role:

We are looking for a detail-oriented and proactive Logistics Coordinator to join our team. In this role, you will work closely with logistics partners to ensure the smooth and efficient execution of shipments, ensuring that all orders are processed accurately and on time. Your responsibilities will span from coordinating shipments, handling billing, to managing trucking and rail timelines. If you are organized, a strong communicator, and can manage multiple tasks efficiently, we want to hear from you!

Core Responsibilities:

• Coordinate Shipments: Work with logistics partners to plan and execute timely shipments. Monitor transit progress and resolve any delays to ensure on-time deliveries.
• Ensure Order and Document Accuracy: Cross-check order details, shipping documents, and inventory records for consistency and accuracy.
• Identify and Resolve Shipping Issues: Proactively detect and fix shipping errors, working quickly to minimize disruptions.
• Prepare Bills and Invoices: Generate accurate invoices for client orders and verify pricing and quantities.
• Monitor Trucking and Rail Timelines: Coordinate with trucking and rail companies to track shipment ETD (Estimated Time of Departure) and ETA (Estimated Time of Arrival).
• Process Billing Orders: Finalize billing orders, update transition events, and maintain accurate records for shipments and billing details.

Requirements:

• Minimum 1 year of logistics or transportation operations experience.
• Proficiency in Microsoft Office and other computer programs.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Sales experience is a plus.

Benefits:

• Medical, Dental, Vision, Life Insurance, STD, LTD, AD&D
• 401K with employer match
• Generous PTO and paid holidays