Description:

The Administrative Manager is part of a team of managers responsible for 160 support positions in the Americas and London, reporting to the lead Administrative Manager, and working cross-functionally in a global, matrixed environment. This role currently supervises 25+ administrative professionals supporting different areas of the firm in the US offices.

Responsibilities: The role is responsible for the strategic and tactical management of administrative professionals. Responsibilities will include:

Recruiting & Hiring

- Consult with hiring teams to determine job descriptions & interview process.

- Work with recruiting to ensure sourcing of qualified candidates.

- Gather interview feedback & make hiring recommendations .

- Coordinate onboarding of new hires.

Performance Management

- Construct feedback vehicles & manage related processes

- Address ad hoc performance concerns

- Coordinate leaves & coverage plans for absences

- Determine and deliver compensation decisions

Training & Coaching

- Provide a training program & materials that enable rapid and ongoing assimilation of core competencies

- Provide ongoing learning opportunities to promote employee engagement and potential career advancement

- Coordinate with relevant departments to deliver training on new technologies and procedures

Morale & Team Building

- Track and recognize various milestones & holidays

- Implement team-building activities to foster a collaborative environment

Resource Management & Floater Coordination

- Evaluate staffing levels and identify potential efficiencies and creative solutions across businesses including the deployment of new processes and technologies

- Ensure adequate back-up and cross-training

- Coordinate floater Assistant team

Business operations

- Cultivate constructive relationships with stakeholders and firm leadership

- Coordination of general management processes across business units including financial budgets, business continuity planning, real estate and visitor management, etc.

Qualifications:

• Minimum 3 - 5 years’ recent experience with direct people management of a significantly-sized population, preferably in a mid-to-large sized professional services environment; candidates with recent Human Resources experience may also be considered.
• Excellent business judgment and decision-making within “people-centric”, collaborative environments.
• Commitment to Diversity, Equity & Inclusion goals.