The Technical Product Manager III focus is to streamline end-to-end technology approaches and delivery processes across IKM’s four business verticals in alignment while providing subject matter expertise and hands-on delivery of data capture, curation, consumption of and delivery to data pipelines. This role coordinates between T&O departments to standardize information management products and data services to facilitate access to our high-value data catalogue. This role will marshal a REST API onboarding program and help B-to-B and inter-departmental consumers to integrate with IKM data services.

In all work, they use experience and judgment to solve problems, make informed decisions, forecast efficiency-based improvements, and take ownership of outcomes.

PRINCIPAL RESPONSIBILITIES will include, but are not limited to:

Product Definition

• Defines, documents, and communicates products’ nature and scope, vision, and value proposition in collaboration with stakeholder-solicited business cases balanced with business P&L, internal goals, and economic viability perspectives.
• Defines and establishes KPIs associated with product, in collaboration with a highly complex stakeholder group.

Roadmap Management

• Develops and maintains product strategy, vision and roadmap that aligns with the architecture and technology direction, consistent with enterprise priorities as agreed with product-line management.
• Responsible for gathering, analyzing, and prioritizing key roadmap inputs, from product backlogs to steering group input.
• Solicits information on organization’s direction, goals and strategies to inform development of product strategy and to validate key technical decisions, findings and solutions.
• Works with Product Line Manager and all levels of organization to facilitate IT investment decision making.

Discovery and Design

• In collaboration with T&O technical internal teams, establish technologies, tools and processes that can move the organization towards Continuous Integration.
• Leads deep architectural discussions to build confidence and ensure customer success when building new solutions and migrating existing data applications.
• Promotes decisions and recommendations for product strategy that are clearly linked to organization business growth governed by a deep understanding of our financial and resource drivers.
• Facilitates capability-oriented and emerging development technology selections.
• Translates product strategy into agile stories and release schedules for prototype construction and final product development.
• Structures REST API endpoints and microservices into correct models meaningful to consumers and IT.
• Responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of high-value records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.

Product Delivery

• Facilitates software development and delivery processes for all IKM products and services across T&O technical internal teams in collaboration with IKM engineers, Infrastructure and Operations teams, and third tier user support.
• Invest time to coach IKM engineers to refine their capabilities and close skill gaps.
• Coordinate requirements across T&O technical internal teams in support of telemetry, performance, reliability, resilience, security and compliance.
• Proactively addresses and resolves issues that arise among products and platforms in a way that balances product and organizational goals.
• Supports planned and unplanned service outages and maintenance windows.

MINIMUM EXPERIENCE REQUIRED:

• At least 5 years of relevant experience in information management.
• Experience with product management and the product development life cycle within a technology organization.
• Rest API definition, microservice definition, Data pipeline modelling and process modelling experience.

MINIMUM EDUCATION/TRAINING/CERTIFICATION REQUIRED:

• Bachelor’s Information Science and Technology, Business Administration, Computer Science or a related discipline, or equivalent work experience. Master’s degree preferred.
• Certified Information Management (e.g., AIIM Certification).
• Certification in product management or the product development life cycle r (e.g., Pragmatic Institute Certification)

MINIMUM SKILLS REQUIRED:

• Practices SCRUM and design thinking. Experience with metadata management tools (Dataedo, Collibra, Informatica)
• Working knowledge of data manipulation languages (SQL, JSON, XML)
• Working knowledge of content management APIs (Wikipedia, IMDB, Tivo, Gracenote)
• Working knowledge of search optimization SEO (Knowledge Panels)
• Basic knowledge of Big Data platforms (Graph, Postgres, SOLR, Cassandra, Hive)
• Ability to work effectively both as part of a team and independently, innovatively, and creatively
• Strong organizational skills to achieve project goals while handling multiple, competing priorities on tight deadlines using project management skills
• Verbal and written communication in the language of the target audience ensuring all ecosystem partners feel heard and are well-served by the product vision.
• Serves as a subject matter expert in field(s), staying current in requisite skills and sharing new knowledge and practices with relevant team members
• Consistently demonstrates respect for inclusion, diversity, and ethics