Comcast is seeking a Retail Sales Professional to join their team immediately. This role involves working directly with customers in a retail setting to evaluate product needs, make recommendations, and provide exceptional customer service. The position offers a competitive pay structure, with base hourly compensation plus commission, and a full benefits package.
Responsibilities:
- Assist customers in evaluating their product needs and provide recommendations.
- Offer support with account statements, billing inquiries, and service questions.
- Serve as a brand ambassador, promoting Comcast/Xfinity products and services.
- Stay current on product knowledge and competitive insights.
- Help customers fully understand and utilize Comcast products and services.
- Contribute to a fun, competitive retail environment.
- Achieve sales targets and participate in training on new technologies.
- Meet or exceed sales goals, with uncapped commission potential for top performers.
Qualifications:
- 2-5 years of related experience (preferably in consumer electronics or wireless retail sales).
- Strong customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, holidays, and overtime as needed.
- Capacity to work across multiple store locations if necessary.
- Ability to lift 25-pound boxes and stand for extended periods.
- High school diploma or equivalent.
Pay:
- Starting hourly rate: $15.05
- Targeted commission, with total compensation up to $22.74 per hour.
- Competitive benefits package including health benefits, 401K matching, and paid time off.
About the Company:
Comcast is a global leader in media and technology, creating innovative products and services that impact millions of customers worldwide. As a Fortune 50 company, Comcast is committed to fostering a diverse, inclusive workplace where employees can thrive. The company is driven by a mission to shape the future of media and technology while prioritizing customer satisfaction. Comcast is an equal-opportunity employer and welcomes applicants from all backgrounds.