Pantheon is a leading provider of IT Process Automation software. Pantheon is headquartered in Reston Virginia with offices in Houston and nine other locations around the world. Our product, Odyssey, is the market leader in Workflows and automating Change Management processes. Odyssey helps companies cut costs by completely automating their change and deployment management processes with huge reduction in downtime and manual errors.

We are a company of exceptionally bright, talented and experienced professionals working in a fast-paced culture where every team member has significant autonomy and responsibility. We value innovative thinking, elegant, simple and pragmatic design, exceptional team chemistry and an innate passion towards work. If you are a driven individual with an obsession for perfection, you are a right fit for Pantheon.

We are looking for an Account Manager to be based in Houston, TX, to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers in the US, develop new business from existing clients and actively seek new sales opportunities

Responsibilities:

• Client Relationship Management: Cultivate and sustain deep, trusted relationships with key accounts and stakeholders. Act as a reliable advisor and partner to clients.
• Account Strategy: Develop and implement account plans with a focus on strengthening relationships and understanding client needs.
• Client Engagement: Schedule and conduct meetings, including lunches and dinners, to build rapport and address client needs effectively.
• Revenue Generation: While not the primary focus, contribute to revenue growth by identifying opportunities within existing accounts and proposing relevant solutions.
• Service Management: Oversee service delivery in the tech space, ensuring that Pantheon’s offerings meet client expectations and add value.
• Autonomous Execution: Take initiative in managing accounts and executing plans with minimal supervision. Be responsive to instructions and adept at running with ideas independently.
• Networking: Identify key stakeholders and decision-makers within client organizations and proactively reach out to build relationships.

Preferred: Managed Services or IT Services or Staffing Services, Fixed Point Contracts, TAAS or SAAS

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel