The Clinical Manager (CM) plays a vital role on our team, serving as a primary source of medical knowledge and guidance to ensure effective service for our members. In addition, the CM role facilitates ongoing education of the staff and ensures adherence to procedures, policies, best practices, and standards according to the mission of Healthnetwork Foundation. This role also includes managing medical cases for members (facilitation/referrals to hospital partners) and fundraising on behalf of the organization.

Position requires:

Comprehensive and diverse clinical knowledge

Excellent leadership abilities

Excellent interpersonal and communication skills

Ability to support or create a positive work environment

Ability to identify and solve problems

Adept at setting priorities and multitasking

Outstanding customer service and phone skills

Ability to work with confidential matters

Ability to work well in a team environment

Time management skills

Ability to recognize and pursue philanthropic opportunities

Specific duties: include but are not limited to:

Serve as a resource to the Medical Coordinators in a support role, offering clinical knowledge to ensure case efficiency, accurate decision-making, and optimal outcomes

Collaborate with Medical Coordinators and Leadership to determine the best medical path for members

Carry a manageable caseload that is primarily complex cases

Contribute to developing and improving Standard Operating Procedures as needed

Assist in Case segmentation and Case load management

Assist in communication to hospital partners and other professional relationships

Visit members locally when appropriate

Requirements:

Bachelor’s degree in nursing or relevant clinical experience in a diverse setting

Minimum of 3 years’ experience working in a hospital or other medical facility

Maintains current licensure is encouraged

Work in an office setting on site full-time

Preferred:

Case management in a hospital setting