Delivering Passion with Every Shipment!

Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become the Number 1 Global Air Freight Forwarder.

We are seeking a mid-level O365 an experienced Office 365 Engineer with extensive hands-on experience in managing and supporting Microsoft Office 365 environments. The ideal candidate is proactive, willing to learn, and capable of acting as Level Tier 2 support for daily O365-related issues. You should be eager to share knowledge with team members, engage in self-study, and work effectively with different vendors.

Responsibilities:

• Manage and administer the Office 365 environment using both GUI and PowerShell., such as automating license allocation or upgrade user profiles.
• Run reports, update licenses, and automate daily tasks within the Office 365 environment to improve efficiency and accuracy.
• Manage Teams, includes policy, phone system and conference solutions, for example, creating meeting policies or troubleshooting Teams calls. Run reports, update licenses, and automate daily tasks within the O365 environment.
• Understand and manage license structures and features.
• Provide Level 2 support for Exchange Online, including mailbox management and troubleshooting, including addressing delivery failures or managing retention policies.
• Customize and troubleshoot SharePoint Online sites and OneDrive related issues, such as sync errors.
• Manage Azure Active Directory (AAD), Intune, and Single Sign-On (SSO) implementations to ensure seamless and secure access across systems.
• Implementations Customize and support SharePoint Online sites.
• Troubleshoot OneDrive issues and provide user support.
• Utilize Power Automate and Flow to streamline and automate business processes.
• Manage Microsoft Teams policies, including phone system configurations.
• Work with Azure Active Directory (AAD) and Single Sign-On (SSO) implementations.
• Collaborate with IT team members to resolve complex technical issues and provide effective solutions.
• Share knowledge with the team and mentor junior team members to foster professional growth and enhance team capabilities.
• Collaborate with IT team members to resolve complex issues.
• Share knowledge and mentor junior team members.
• Coordinate with vendors for support and implementation of new features or services.
• Document procedures, configurations, and knowledge base articles to maintain accurate and accessible records for the team..
• Teams phone system provision.
• OD/SP
• Identify control management, template

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
• 5+ years of experience managing Office 365 environments.
• Proficient in PowerShell for automation and management.
• Strong understanding of O365 licensing and features.
• Experience with Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
• Familiarity with Azure Active Directory, SSO, and Power Automate.
• Excellent problem-solving and communication skills.
• Self-motivated and eager to learn.
• 3+ years of hands-on experience with Office 365 administration.
• Proficient in using PowerShell for O365 management and automation.
• Strong understanding of O365 license structures and available features.
• Experience with Exchange Online, SharePoint customization, and OneDrive troubleshooting.
• Familiarity with Power Automate and Flow.
• Hands-on experience managing Microsoft Teams policies and phone systems.
• Knowledge of Azure Active Directory and Single Sign-On configurations.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to share knowledge effectively.
• Self-motivated with a willingness to engage in continuous learning.
• Ability to work collaboratively with team members and vendors.
• Experience acting as Level 2 support for O365-related issues.