Position – IT Customer Support Representative

Location – Columbus, OH

Duration – 6 Months Contract +

Position Description

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Morgan Stanley Cash Management products and services, (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.