Position: Administrative Assistant, Clinical Coordinator

Department: Clinical

Location: Irvine, CA

Hourly, Non Exempt- $24-$25/ hour

Company summary:

InMode is a leading global provider of innovative medical technologies which develops, manufactures, and markets devices harnessing novel radiofrequency (RF) technology. The company strives to enable new emerging surgical procedures and improve existing treatments. By leveraging its medically accepted, minimally invasive RF technology for simultaneous subdermal adipose remodeling and skin tightening, InMode offers a comprehensive portfolio of products for plastic surgery, gynecology, dermatology, otolaryngology, and ophthalmology.

Position Summary:

The Clinical Coordinator will act as a liaison, provide product/services information and resolve any emerging problems with our customer accounts, sales representatives, and clinical trainers will assist with scheduling and organizing clinical training as well as provide other administrative support to the Clinical Department. The Clinical Coordinator will be organized, able to multi-task, empathetic, and passionately communicative as well as a team player and people-oriented. He or she can be depended on to complete a task under minimal supervision and will be a quick learner.

Duties and Responsibilities:

• Coordinate and Schedule North American clinical in-services, prepare correspondences, and document and manage client records and databases.
• Approve Clinical Trainers Invoices
• Assist the field Sales Representatives, Customers, and Independent Training Consultants with scheduling training and demonstrations.
• Assist with customer clinical inquiries.
• Review Customer Survey, and create customers training certificates: Preceptorships and In-Services.
• Attend staff clinical training, for new products and new trainers.
• Perform other related duties as assigned.

Minimum Qualifications:

• Minimum of 2 years working experience with Customer Service-related functions.
• Intermediate knowledge of MS Office Suite, and advanced knowledge of MS Excel.
• Experience with SalesForce.com systems preferred.
• Ability to multitask, work well under pressure and meet deadlines.