Quality (QA) Manager

A beauty and personal care contract manufacturing client of Insight Global is seeking a Quality Assurance Manager to join their team in the Phoenix, Arizona area.

Responsibilities

• Manage the site quality systems program: deviations, CAPA, change controls, complaints, internal audits, document retention, etc.
• Lead activities to reduce quality complaints
• Establish and maintain effective, professional relationships with our internal and external customers to support production ensuring only quality product is released to the market
• Implement a full CTQ (Critical To Quality) system with metrics
• Establish and lead Customer Quality review process
• Maintain ISO standards and execute action items to ensure compliance
• Manage and mentor personnel in the Quality Control and Quality Assurance departments, including evaluating competencies and performing periodic performance assessments.
• Evaluate staff resource needs and prioritize as appropriate.
• Perform recruiting and training tasks for new personnel.
• Maintain Quality Control and Microbiological testing activity records and retention samples.
• Implement Supplier CAPA Program
• Approve specifications for new or revised products, components, and raw materials.
• Resolve quality issues or events discovered during GMP checks, QC testing, and audits.
• Evaluate and approve new testing procedures as supplied by outside customers and R&D.
• Represent the Quality Group in management team meetings.
• Manage documentation for GMP activities.
• Formulate, implement, interpret, and champion policies and operating practices.
• Lead Customer and agency audits for the Site
• Other duties as assigned.

Required Qualifications

• Bachelor’s degree in chemistry, biochemistry, or related field.
• Minimum 8 years’ experience in a QA/QC manufacturing environment with at least 3 of those years in a leadership role.
• Management experience overseeing a QA or QC function in manufacturing
• Comfortable with having direct reports
• Highly organized with excellent attention to detail

Compensation

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.