Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: MIT/WinClient Touch Services Technician

Location: on-site in Rio Rancho, NM

Estimated Duration: The client approximates that this project is a 6 month contract to hire. However, there is no guarantee of employment for any length of time.

Shift: Factory schedule, it's 3 days on one week, 4 days the next week

• Day Shift: 9 AM-9PM
• Night Shift: 9PM-9AM

Pay Rate Range: $18-20/hr. (paid weekly)

Project Description: you will be responsible for sustaining factory computing hardware such as WinClients, Remote Operations Center (Windows-based computer) workstations, and factory network components. In addition to computing hardware, physical touch network support will also be required.

Day to Day Responsibilities/typical day look like:

• Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level.
• Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team.
• Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment.
• Responsible for communication with customers, Client technicians, and software / hardware specialists.
• Server Install support.
• Mount servers into the rack in Datacenter
• Connect network cable.
• Set up iLO based on document provided.
• Basic troubleshooting
• Patching of servers and clients
• Network Physical Touch Support
• Candidate will be part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
• Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components.

Requirements:

• 3-5 years technical experience desired.
• Windows imaging.
• Intermediate Windows OS troubleshooting.
• Must be able to lift up to 35 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
• Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles)
• Ability to climb ladders and work from heights.
• Must be able to work independently as well as in teams of 3-4 and be flexible.
• Cleanroom experience recommended.
• Must have excellent customer service skills and excellent written / verbal communication skills.
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
• You must have a strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects.
• You will need to be able to multi-task and prioritize between multiple factory issues.

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k
• Referral Program