Full time on-site

This Jobot Job is hosted by: Madeline Lazarus
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Salary: $130,000 - $160,000 per year

A bit about us:

We work on challenging problems, and our work has a high impact

System Administror (L1)

We are a small business that provides Information Technology, Cybersecurity, and Software Engineering to the private and public sectors. Our team is composed of highly trained professionals with a commitment to continued learning, versatility, and adaptability within the ever-evolving technological landscape.

Why join us?

We pride ourselves on offering Work-Life-Balance
Competitive Salaries
Excellent Benefits
We offer Stability
Great Mentorship
We are family-centric
We make sure you are paired up to work with like-minded colleagues

Job Details

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages LINUX, UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Required Skills: (at least 5 years of System Administrator experience + BS Degree or 10 years with no BS Degree)

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning

Interested in hearing more? Easy Apply now by clicking the "Apply" button.