A company is looking for a Rep, Customer Experience - Outbound (Remote - CST Shift).Key Responsibilities Provide service support to members and providers through various communication channels Conduct surveys related to health assessments and member/provider satisfaction Document details related to member or provider inquiries accuratelyRequired Qualifications High School Diploma or equivalent combination of education and experience 1-3 years of Sales and/or Customer Service experience in a fast-paced environment Preferred Associate's Degree or equivalent combination of education and experience Familiarity with systems such as Microsoft Office, Salesforce, and CRM Bilingual in Spanish is preferred