A company is looking for a Virtual Store Support Operator (Remote).Key Responsibilities: Provide front-line customer service by answering calls, returning voicemails, and responding to emails Assist with locating proof of purchase, handling return/exchange refusals, and resolving customer concerns Document customer interactions and maintain updated information in a case management systemRequired Qualifications, Training, and Education: High school diploma or GED; minimum of 2 years related experience preferred Typing speed of at least 45 words per minute Must be available to work shifts between Monday-Friday, including holidays Ability to thrive in a fast-paced and ever-changing environment Experience in call center or customer service is preferred but not required