On-site 5 days

Position Summary:

The Office Services Specialist is responsible for delivering efficient and high-quality back-office support to internal teams. This role involves handling reprographics (copy) and mail services in both physical and digital formats, with occasional support for audio/visual and other operational tasks. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced professional environment.

Key Responsibilities:

• Utilize appropriate logs for tracking and managing office services tasks.
• Perform reprographics, mail, and intake functions according to established procedures.
• Ensure job tickets are accurately completed before starting tasks.
• Troubleshoot basic equipment issues and place service calls as necessary.
• Load equipment with supplies such as paper and toner and maintain optimal functionality.
• Prioritize workflow to meet contracted deadlines and client expectations.
• Conduct Quality Assurance checks on completed work.
• Interact professionally with internal teams and clients via phone, email, or in person.
• Adhere to company policies and client site guidelines.
• Handle sensitive and confidential documents with discretion.
• Maintain a cost-efficient approach in the use of supplies and equipment.

Qualifications:

• High school diploma or equivalent.
• At least 1 year of office services experience, preferably in a legal, banking, or large corporate environment.
• Proficient in operating mail, reprographics, and digital mail equipment.
• Strong written and verbal communication skills, including professional email and phone etiquette.
• Excellent organizational skills and attention to detail.
• Proven ability to meet deadlines in a fast-paced environment.
• Strong problem-solving skills and the ability to escalate issues when necessary.
• Must be self-motivated, team-oriented, and capable of working with diverse groups.
• Ability to handle multiple tasks and prioritize effectively.
• Comfortable lifting up to 50 lbs. on a regular basis.

Working Conditions:

• Professional work environment with potential for 24/7 operations.
• Must be able to work standing for extended periods.
• Professional attire required.
• May involve exposure to office machines and cleaning supplies.
• Overtime may be required based on business needs.