Customer Service Representative

Our Transportation & Logistics client in Tucker, GA is searching for a Customer Service Representative to join their team! You will collaborate with customers, business partners and drivers to make sure we are meeting commitments and delighting customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. This is a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. We offer full benefits for contractors (see below).

Opportunity: Contract

Location: Tucker, GA

Pay: $17.50/hour

Hours:

• 12:30pm to 8:30pm
• Monday - Saturday (one day off)

Responsibilities:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

CRG Benefits

CRG Contractors are eligible to elect benefits through CRG after 90 days of employment!

• Medical / Health Insurance (Multiple Plan Options )
• HSA and FSA Options (CRG will match $500 of your HSA contributions!)
• Vision and Dental Insurance
• Virtual Visits for Urgent Care, Psychiatry, and Therapy
• 401K - CRG matches up to 4%!
• Life and AD&D Insurance
• Long-Term & Short-Term Disability Insurance
• Accident, Hospital, & Critical Illness Insurance

Category Code: JN044