Essential Functions & Responsibilities:
- Develop, test, and maintain various web applications using JavaScript, C#/.NET, and SQL Develop, test, and maintain standalone console applications using Java Create and maintain reports and dashboards using a combination of Jaspersoft Report Studio, SSRS, and SQL. Reports may contain various charts, tables, conditional styling, etc. and can require incorporating data from multiple complex data sources.
- Perform routine maintenance and timely troubleshooting of any report or application issues that arise. Get up to speed quickly on all aspects of business to better understand our data and be able to quickly provide data and reports to our stakeholders.
- Assists users in solving system problems and trains users in system operations.
- Mentor and continuously train other developers on all aspects of the system architecture and participate in code review.
- Performs other job duties as assigned.
Performance Measurements:
- Understand assigned user departments' duties, information systems, and underlying data, and successfully design and develop procedures, reports and extracts as requested in a timely manner according to department standards.
- Research and resolve moderately complex problems on assigned applications across multiple hardware platforms, software packages and programming languages.
- Provide system support services on-site and via telephone during working hours and on-call after normal working hours by responding to calls or requests timely.
- Demonstrate effective communication with users at all levels, understand various job functions and business needs, and discuss processing problems and project status.
- Provide informed, professional, accurate service and support to all members and associates.
- Troubleshoot and resolve member and internal inquiries in a timely, accurate manner.
- Develop and maintain technical skill set by staying informed about new languages, techniques and systems and make recommendations for improvements or enhancements.
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