DAY TO DAY:

Insight Global is looking for an IT Support Specialist to join a team supporting one of the larger health systems in the US. The IT Support Specialist (ITSS) Associate is responsible for supporting providers, clinicians, and business professionals that use technology solutions to improve their work processes. This position provides accurate and timely support services for consumer devices. Associate support specialist is responsible for installing, configuring, and troubleshooting all consumer-based hardware, software, and peripherals.

This position is a direct interface to the customer and will provide local or remote support and troubleshooting. Essential job duties require participation in on call; use of a personal cell phone for voice and data communications; periodic weekend and night work; travel between locations to provide support as The IT Support Specialist (ITSS) Associate is an entry level hourly position responsible for supporting providers, clinicians, and business professionals that use technology solutions to improve their work processes.

Required Skills/Experience:

• 3+ Years or IT Desktop Support experience
• CompTIA A+
• Office 365

The expected hourly range for this role is $23 - $30/hr based on relevant experience.