FTE opening for Senior Director of Operations. Preferably with diverse work experience within an IT environment. Hybrid role. Salary based on experience in the $135-165 K range. Excellent benefits. Role reports directly to the CEO.

Job Description:

The Director of Operations is responsible for overseeing and managing the company’s day-to-day operations. This role involves developing and implementing operational strategies, ensuring efficiency, and driving continuous improvement to support the company’s growth and success.

Key Responsibilities:

• Strategic Planning: Develop and implement operational strategies and goals aligned with the company’s objectives.
• Operational Efficiency: Optimize operational processes to enhance productivity, reduce costs, and improve quality.
• Team Management: Lead, mentor, and develop the operations team to achieve high performance and foster a positive work environment.
• Budget Management: Develop and manage budgets for operational activities, ensuring cost-effectiveness and financial performance.
• Process Improvement: Identify areas for improvement in operational processes and implement best practices to drive efficiency and effectiveness.
• Project Management: Oversee the execution of key projects and initiatives, ensuring timely and successful completion.
• Compliance: Ensure adherence to company policies, industry regulations, and legal requirements.
• Reporting: Prepare and present regular reports on operational performance, key metrics, and areas of concern to senior management.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree preferred.
• 8 years of experience in operations management or a similar role, with a proven track record of success.
• Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.