Who is Pioneer Golf?

• A well-established, Scottish-owned golf travel company in Austin, TX (located at Bee Cave Rd & Loop 360) that organizes golf trips for its mostly American and Canadian customers. Our clients are groups of friends or fellow country club members that are headed abroad on a golf trip.
• One of the two largest golf tour operators servicing Scotland. Scotland is the #1 destination worldwide for the traveling golfer. The third or fourth largest golf tour operator servicing Ireland/Northern Ireland (the #2 destinations worldwide).
• An official distributor of tee times for the St Andrews Old Course, arguably the most famous golf course in the world and certainly the oldest.
• Current focus is Scotland and Ireland but expanding destination offerings and looking forward to growing significantly over the next few years.
• Currently, we are a team of less than 30 individuals.
• The company is well-poised to grow significantly, and we are in the process of building a great team. Revenues have doubled this past year and a half. Golf and travel are booming post-pandemic.

Job Responsibilities:

• Review, audit, and approve prices and proposals for trips
• Manage three remote assistants
• Update proposal content and templates
• Manage pricing database
• Review vendor statements
• Work with the Trip Coordinating Team on changes impacting a client’s trip price
• Stay up to date on vendor T&C and payment schedules
• Main point of contact for vendor related invoice discrepancies
• Gather and update vendor pricing each year
• Forecast vendor price increases
• Work with Trip Coordinators (TCs) to revise pricing when changes are made
• Audit virtual assistant work time and output via tracking software
• Document workflow processes
• Train and develop assistants
• Emergency phone duty 2-3 weeks per year

Skills and Experience

• At least 3 year work experience in an office environment
• Must be numerate and have good problem solving skills
• Strong attention to detail
• Experience auditing/confirming detailed pricing sheets
• Very strong Google Sheet/spreadsheet skills

Benefits:

• A pleasant, friendly environment that is very team focused.
• Matching Retirement plan - 100% match (dollar for dollar) up to 3% of salary
• Health, Dental, and Vision insurance with a 50% company contribution
• Total of 27.5-29.5 days (approximately 5-6 weeks) of paid time off classified as follows: 1) Vacation: 10 days - beginning at 10 days annually and increasing with tenure (accrues monthly); 2) December Holiday Reward: 5 days - December holiday reward of an additional 5 days (accrues depending on start date) and serves as reward for helping with our emergency phone; 3) Personal/sick days annually: 5 days (accrues monthly); 4) 7-9 paid Public Holidays annually; 5) Half-day on Birthday
• Off-season schedule with option of every other Friday off