We are partnered with our client Tacton , to find them their next Solution Consultant (Integration). The Solution Consultant will specialize in integrating Tacton's Configure, Price, and Quote (CPQ) solution into a customer’s existing technology infrastructure to improve operational efficiency, streamline processes, and enhance and simplify the overall functionality of systems.
This role will be responsible for providing expertise, best practices, and structured solutions to meet customer integration needs, helping them leverage Tacton CPQ to achieve business value and engage with their customers more effectively.
This job involves analyzing, mapping, implementing, and supporting integrations with systems like SAP, Oracle, Salesforce, Microsoft Dynamics, Workato and others, contributing to Tacton's mission of supporting customers in their digital transformation.
Key Deliverables:
- Provide expertise on Tacton products and analyze client requirements to design integration solutions that meet their needs and expectations.
- Develop, test, and deploy integration solutions using various technologies and platforms, such as web services, APIs, cloud-based techniques, middleware, etc.
- Troubleshoot and resolve any integration issues or errors that may arise during the project lifecycle.
- Provide technical support and guidance to customers and internal teams on integration best practices and standards.
- Document integration processes and procedures and ensure compliance with quality and security policies.
- Stay updated on the latest trends and developments in integration technologies and platforms.
- Participate in customer workshops to understand their needs and gather requirements.
- Collaborate with Project Managers to plan and execute projects effectively.
- Work with large multinational manufacturing companies with an international presence.
- Act as a trusted advisor with strong business acumen, turning customer needs into creative solutions and ensuring excellent communication in spoken and written English.
Knowledge & Skills:
Experience and/or Education
- Bachelor’s degree in computer science or a related field.
- Strong knowledge of integration technologies and architectures, such as web services, APIs, cloud-based techniques, etc.
- Previous experience in manufacturing companies in the IT area, preferably within SaaS.
- Experience implementing integrations, preferably with systems like SAP, Oracle, Salesforce, ERP, CRM, and PLM.
- At least two years of experience in software development or integration roles.
- Excellent communication and customer service skills.
- Ability to work independently or as part of a team.
- Adaptability and flexibility to work on various projects across different industries and domains.
- Any certifications or specializations in integration technologies or platforms are a plus.
Qualifications
- Proficiency in integration technologies and languages commonly used in integration, such as Java, Python, C#, Workato, or JavaScript.
- Knowledge of scripting languages for automation and customization.
- Knowledge of relational databases and SQL.
- Experience with CPQ solutions and product structure mapping would be a plus.
- Strong English communication skills for multinational client interactions. Collaboration with Project Managers for effective project execution.
- Business Acumen and Problem-Solving: Ability to translate customer needs into creative integration solutions. Business acumen to align technical solutions with strategic goals and the ability to act as a trusted advisor.
- Adaptability and Risk Management: Adaptability to evolving technology and business requirements. Proficiency in assessing and managing project risks during integrations.
- Previous experience from IT product companies, preferably within SaaS.
- Experience in the manufacturing industry or knowledge of CPQ solutions could be advantageous.
- Having a customer-centric mindset and a willingness to continuously learn and stay updated on industry trends will also be advantageous in this role.